Hospitality Intelligence Platform

Beyond reservations. Elevate every guest.

HaleES transforms your front-of-house into a revenue engine — with guest intelligence, automated marketing, and seamless operations built for venues that care.

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10K+ Venues Globally
$2.4B Revenue Influenced
98% Retention Rate
Seamlessly connects with the tools you already use
OpenTable Stripe Toast POS Square Mailchimp Klaviyo Google Analytics Meta Ads Yelp TripAdvisor Slack Twilio Lightspeed Revel Systems Salesforce HubSpot Google Reserve Zapier OpenTable Stripe Toast POS Square Mailchimp Klaviyo Google Analytics Meta Ads Yelp TripAdvisor Slack Twilio Lightspeed Revel Systems Salesforce HubSpot Google Reserve Zapier
Why HaleES

Welcome to the table. Let's change hospitality for good.

HaleES is more than a reservation system. It's a complete guest intelligence platform — capturing every interaction, automating every follow-up, and turning one-time visitors into loyal regulars. From intimate independents to global hotel groups, we give operators the tools they've always deserved.

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See it in action

Your whole operation, in the palm of your hand.

From the moment a guest books to the second they leave, HaleES gives your team everything they need — right on the device they already carry. No training manuals. No friction. Just clarity.

Tonight's Reservations

See every cover, party size, and VIP note at a glance before the first guest arrives.

Guest Profiles

Instant access to visit history, preferences, allergies, and spend — auto-built, zero manual entry.

Live Table Map

Real-time floor status, turn timers, and smart seating suggestions updated as covers move.

Marketing Automation

Watch win-back campaigns land, open, and convert — with live results as they happen.

9:41
■■■ 📶 🔋

Tonight

Friday, Feb 21 · Dinner Service

84Covers
21Parties
6VIPs
6:00
Sarah & James Chen Party of 4 · Anniversary · Window preferred
VIP
6:15
Marcus Webb Party of 2 · First visit · Gluten-free noted
New
6:30
The Okafor Group Party of 8 · 14 visits · Preferred: corner booth
VIP
7:00
Diana Rourke Party of 3 · Confirmed · Birthday celebration
Conf
7:30
Lena & Paul Voss Party of 2 · 6 visits · Champagne pre-order
VIP
9:41
■■■📶🔋
← Tonight
SC
Sarah Chen ★ Platinum Guest
24Visits
$6.2KLifetime
4.9Avg spend
🥂
Preferred Seating Always requests the window booth facing the garden. Arrives 5 min early.
🍷
Drinks & Dining Enjoys Burgundy reds. Pescatarian. Anniversary: always orders tasting menu.
📆
Next Milestone 25th visit today. Comp dessert triggered automatically.
9:41
■■■📶🔋

Floor Map — Dining Room

Open
Seated
Reserved
T12 pax48m
T24 pax
T34 pax22m
T42 pax
T56 pax
T68 pax67m
T74 pax
T82 pax
T94 pax14m
T102 pax
T116 pax
T124 pax39m
5Open
5Seated
3Reserved
37mAvg turn
9:41
■■■📶🔋

Campaigns

Active · Win-Back Series
"We Miss You" — 60-Day Lapsed Guests
Sent 3h ago · 248 recipients · Personalized
71%Open Rate
34%Clicked
18Bookings
RK
Rachel KimBooked for Sat 8pm · Party of 2
2m ago
TO
Thomas O'BrienBooked for Fri 7pm · Party of 4
11m ago
AP
Aisha PatelOpened email · Viewed menu
18m ago
MF
Marc FontaineBooked for Sun 6:30pm · Party of 6
31m ago
The Platform

More magic, more revenue. Automatically.

Guest Intelligence CRM
01

Guest Intelligence CRM

Every guest. Every visit. One unified profile. HaleES builds rich guest records automatically — dietary notes, spending history, visit frequency — available the moment they walk in. Connect 100+ integrations to enrich data without lifting a finger.

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Guest Experience
02

Guest Experience

Take the guesswork out of hospitality. Delight guests at every touchpoint — from booking to post-dining follow-up. Personalize confirmations, surprise VIPs, and build experiences that feel handcrafted, even at scale.

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Front-of-House Operations
03

Front-of-House Operations

Lightning-fast table management, smart seating, waitlist intelligence, and turn prediction — all in one screen. Give your team superpowers so they can focus on what matters: delivering unforgettable service, not managing software.

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Marketing Automation
04

Marketing Automation

Create regulars, automatically. Turn every guest interaction into a personalized campaign trigger. Send the right message at the right time — win-back sequences, birthday offers, post-visit reviews — all without a dedicated marketing team.

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Proof in numbers

What operators say when revenue climbs.

"

HaleES doesn't just manage our floor — it learns our guests. The automated follow-ups feel personal, our return rate is up, and we've stopped paying third-party commissions we never needed to pay.

+34% Return Rate
$180K Saved on Fees
Marcus Ellison
GM, The Parlor Group — New York
"

We run 8 restaurants and couldn't get a single view of our guests across venues. HaleES changed that overnight. Now we know exactly who walks into any of our doors, and we greet them like they've been coming for years.

8 Locations Unified
210K Guest Profiles Built
Diane Moreau
Dir. of Operations, Solis Hospitality — Chicago
"

The marketing automation alone paid for the platform in the first two months. We sent a single win-back campaign and brought back 400 lapsed guests. It's the smartest investment we've made in five years.

400 Guests Recovered
38x ROI, First Campaign
Priya Nair
Owner, Ember & Fig — Los Angeles
Elegant dining experience
Powered by data. Felt by guests.

Front-of-house that knows your guests before they arrive.

When a guest walks in, your team already knows their name, their preferences, their last visit, their favorite table. HaleES turns your data into moments that make people feel seen — and keep them coming back.

See it in action
Integrations

100+ integrations. Zero friction.

HaleES connects to your existing stack out of the box — POS, payments, marketing, reviews, and more.

Toast POS
Stripe
Klaviyo
Google Analytics
Yelp
TripAdvisor
Twilio
Square
Zapier
Lightspeed
Meta Ads
Open API
Featured Content

Insights from the industry.

View all resources
Restaurant AI trends
Operations

How Top Restaurants Are Using AI to Fill Every Seat

From dynamic pricing to predictive seating, discover how operators are leveraging artificial intelligence to maximize covers without adding headcount.
Guest loyalty strategy
Marketing

The Loyalty Loop: Turning First-Timers Into Regulars

A deep dive into the automated touchpoints that turn one-time diners into the guests who bring their friends, celebrate their milestones, and never go anywhere else.
Hospitality revenue
Revenue

Cut Commission Fees Without Losing Covers

Third-party booking platforms take up to 5% per cover. Here's how modern restaurants are reclaiming direct bookings — and what to do with the savings.
Ready to grow?

The demo is on the house.

See HaleES in action with a personalized walkthrough tailored to your venue type. No pressure, no pitch — just a look at what's possible.

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